Refund policy

REFUND POLICY — VALTRYXX™

Return Window We accept returns within 30 days of delivery for unworn, undamaged items in original packaging with all tags attached.

Return Process

1. Contact us at [support@valtryxx.com] to initiate a return
2. We'll provide return instructions and address
3. Ship the item back using a trackable method
4. Once received and inspected, refunds are processed within 5-7 business days

Return Shipping Customers are responsible for return shipping costs unless the item is defective or we made an error.

Non-Returnable Items

• Final sale items (marked at checkout)
• Items without original tags or packaging
• Worn, damaged, or altered items

Refund Method Refunds are issued to the original payment method. Please allow 5-10 business days for the refund to appear in your account.

Exchanges We do not offer direct exchanges. To exchange an item, please return it for a refund and place a new order.